Not for Profit Solutions by CallScripter
- We believe that fundraising and charitable efforts should benefit from the latest technological developments.
CallScripter’s advanced functionality allows campaign managers to proactively manage daily calling activity,
reacting to trends and opportunities as they occur, enabling the fine tuning of fundraising enterprises.
We can ensure that:
- Donation potential is maximised from existing and new supporters.
- Your fulfilment process is streamlined and effective.
- Data quality is guaranteed, thereby maximising ROI on future campaigns.
- Full KPI and performance related MI reports are provided.
- Fulfilment items such as thank you letters, emails and text messages are all created from one single application.
CallScripter provides the following services:
Outbound Telephone Fundraising
Supporting preview, power and predictive dialling, typical CallScripter fundraising solutions include:
- Upgrade campaigns, from cash donations to regular support via Direct Debit.
- Reactivation of lapsed supporters.
- Welcome and thank you calls.
- Legacy calling.
- Gift aid.
- Emergency appeals.
Inbound Response Handling
The CallScripter advanced functionality guides agents seamlessly through the process of handling inbound
response calls. Prompts for essential data capture are made, and a Q&A’s functionality provides your agents with all the information they
may require to professionally handle your calls.
Database Cleansing and Validation
Our software streamlines and simplifies the entire process, allowing data from multiple sources to be collated and imported into single
campaigns.
Integration
CallScripter can offer integration with existing payment gateways, facilitating simple, efficient and secure
collection of those crucial donations in real-time, whilst the donor is on the phone.
Reporting and Fulfillment
CallScripter provides automated reporting functionality, directly into your chosen fulfilment house. We can
ensure accurate data capture and field validation at the point of contact.