Case Study

Pure was formed in 2002 as a specialist telephone fundraising agency. Now six years on, Pure provides the very best fundraising services that the charity sector has to offer. They work with over 70 charity clients and form nearly 20,000 contacts a week, in order to secure donations.

Outbound Telemarketing

With CallScripter’s dynamic outbound campaign management system, your business is able to maximise its return on any outbound calling activity, whilst concurrently providing your sales people with all the tools they require in one common interface.

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CallScripter
Contact us for more information

+44 (0)800 088 7470
salesdesk@callscripter.com

Not for Profit Solutions by CallScripter

  • We believe that fundraising and charitable efforts should benefit from the latest technological developments.

CallScripter’s advanced functionality allows campaign managers to proactively manage daily calling activity, reacting to trends and opportunities as they occur, enabling the fine tuning of fundraising enterprises.

We can ensure that:

  • Donation potential is maximised from existing and new supporters.
  • Your fulfilment process is streamlined and effective.
  • Data quality is guaranteed, thereby maximising ROI on future campaigns.
  • Full KPI and performance related MI reports are provided.
  • Fulfilment items such as thank you letters, emails and text messages are all created from one single application.

CallScripter provides the following services:

Outbound Telephone Fundraising

Supporting preview, power and predictive dialling, typical CallScripter fundraising solutions include:

  • Upgrade campaigns, from cash donations to regular support via Direct Debit.
  • Reactivation of lapsed supporters.
  • Welcome and thank you calls.
  • Legacy calling.
  • Gift aid.
  • Emergency appeals.

Inbound Response Handling

The CallScripter advanced functionality guides agents seamlessly through the process of handling inbound response calls. Prompts for essential data capture are made, and a Q&A’s functionality provides your agents with all the information they may require to professionally handle your calls.

Database Cleansing and Validation

Our software streamlines and simplifies the entire process, allowing data from multiple sources to be collated and imported into single campaigns.

Integration

CallScripter can offer integration with existing payment gateways, facilitating simple, efficient and secure collection of those crucial donations in real-time, whilst the donor is on the phone.

Reporting and Fulfillment

CallScripter provides automated reporting functionality, directly into your chosen fulfilment house. We can ensure accurate data capture and field validation at the point of contact.