CallScripter is the complete contact centre solution. Our scripting software application has been developed to enable organisations from any industry to streamline their call centre operations. The rapid set-up, handling and reporting of sophisticated inbound, outbound, email and CRM campaigns are controlled through one simple interface. Our open architecture allows for easy integration and has the flexibility and functionality to be a hosted or premise based solution.
Predictive dialling is the process which allows the dialler to take account of all agent and telephony events, and launches multiple calls in order to reduce agent wait time.
Smart Gov 2010 10 Jun 2010
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We specialise in providing time-efficient, cost-effective technological solutions to the public sector. Regardless of budgets, we can supply the perfecttailored solution to fit your business.
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