CallScripter


Mail Order

Innovative solutions for mail order companies
and online retailers wishing to streamline
their order taking and sales team functions.
Cross-sells and up-sells represent lucrative
opportunities to maximise customer spend
and ensures NO opportunity is missed.

Existing Customer : Home Call Centre

Home Call Centres is a network of agents, offering call centre solutions to customers, but all the agents are based in their own homes. Using CallScripter’s hosted service was the perfect solution to manage all inbound
and outbound communications.

Make Homeworking a Reality with
CallScripter SaaS

  • Approximately 12.5% of the population are currently classed as ‘homeworkers’ and it’s easy to see why

Offering all the features and functionality of the premise based scripting software, CallScripter Hosted can be utilised from any location, at any time.

Benefits of Homeworking:

  • Higher productivity from staff; including the ability to work uninterrupted especially on ‘project work’
  • Able to offer a better work/life balance for agents; by allowing staff to work around domestic arrangements with the option for flexible hours
  • Creates a positive image for your company; one of a dynamic and flexible organisation
  • Environment benefits; reducing your organisation’s carbon footprint and fuel emissions
  • Reduced overheads; meaning that office space and facilities will go further

CallScripter’s true thin client, browser-based application is ideally placed to take advantage of the readily accessible broadband and VOIP technology currently available, helping you to seamlessly integrate each and every single homeworker.

HCC Case Study

CallScripter