CallScripter News Releases

CallScripter are recruiting!

Sat, 04 Feb 2012 11:30:29 GMT

Due to a significant growth, we are currently looking for a C# Web Application Developer and a Helpdesk Operative / Professional Services Consultant.

An enjoyable Call Centre EXPO 2011!

Sat, 04 Feb 2012 11:30:29 GMT

It has been a very busy month at CallScripter. Preparation for the biggest show of the year and the 2-day networking platform could not get any better. What an atmosphere at this year’s Call Centre Expo? A complete difference in comparison t

Ofcom announce new ‘Silent Calls’ rules

Sat, 04 Feb 2012 11:30:29 GMT

Ofcom have amended their ruling on ‘Silent Calls’ in response to the increasing number of complaints received from the public.

CallScripter's Predictions for a Prosperous 2011

Sat, 04 Feb 2012 11:30:29 GMT

What 2011 has in store for the contact centre industry

The Launch of the CallScripter User Community

Sat, 04 Feb 2012 11:30:29 GMT

Taking place at the London Bridge Hotel and The Globe Theatre, Thursday 18th November saw the arrival of the CallScripter User Group Meeting and Awards Lunch.

The Perils of Speaking Before Thinking

Sat, 04 Feb 2012 11:30:29 GMT

That awful moment when you think...I shouldn't have said that

CallScripter at the Call Centre Expo 2010

Sat, 04 Feb 2012 11:30:29 GMT

Call Centre Expo 2010 - 21st & 22nd September - Birmingham NEC

CallScripter: Finalists for European Call Centre Awards

Sat, 04 Feb 2012 11:30:29 GMT

CallScripter have been nominated as finalists within the 'Product of the Year' category for the European Call Centre Awards 2010

Best of Breed Solutions Provider Launches New Release

Sat, 04 Feb 2012 11:30:29 GMT

What everyone has been waiting for....CallScripter 4.5 is officially ready to be launched. We're confident that this release is our best yet!

30 Years of Service

Sat, 04 Feb 2012 11:30:29 GMT

Our Managing Director, William Catchpole, is celebrating 30 years of continued service

Channels of Communication

Sat, 04 Feb 2012 11:30:29 GMT

What is the best tool?

Investors in People Success

Sat, 04 Feb 2012 11:30:29 GMT

IPPlus (CallScripter's parent company) has been awarded the prestigious Investors in People accreditation for the second consecutive term.

Smart Gov 2010

Sat, 04 Feb 2012 11:30:29 GMT

Smart Gov Live Show - ExCeL Centre - 15th and 16th June

Striking The Balance

Sat, 04 Feb 2012 11:30:29 GMT

How to manage your AHT without losing customers

How to Develop The Best Script for Your Call Centre

Sat, 04 Feb 2012 11:30:29 GMT

CallScripter's take on how to get the most of your call centre..

CallScripter's New Appointment

Sat, 04 Feb 2012 11:30:29 GMT

We are delighted to welcome on board David Everett

RISK!

Sat, 04 Feb 2012 11:30:29 GMT

The call centre industry has to make risk assessments, decisions and judgements, often with limited information. To help us, we all need sensible solutions...

CallScripter Goes The Whole Nine Yards

Sat, 04 Feb 2012 11:30:29 GMT

CallScripter is celebrating the arrival of our ninth language translation

Decade of Success

Sat, 04 Feb 2012 11:30:29 GMT

Our Financial Director is celebrating a decade at the top

Volcanic Clouds, Ash Clouds, In The Cloud

Sat, 04 Feb 2012 11:30:29 GMT

With plumes of volcanic ash rising over the UK (that no-one can actually see as of yet) and airports in crisis, the whole country is virtually landlocked. It’s at times like these that we wish we didn’t live on an island (or hadn&rsquo

Making a Little Go The CallScripter Way...

Sat, 04 Feb 2012 11:30:29 GMT

How can the public sector save time, money and staffing costs?

CallScripter may well have the answer...

The Perfect Solution for Aquarius

Sat, 04 Feb 2012 11:30:29 GMT

Anothe successful implementation by CallScripter and our partners, IP3 Telecom

Let It Snow, Let It Snow, Let It Snow...

Sat, 04 Feb 2012 11:30:29 GMT

The UK is famed for many things; William Shakespeare, David Beckham and The Royal Family...however maybe our most infamous British characteristic is to be taken completely off guard by our unpredictable weather.
A little snow falls and the

CallScripter - Award Winning Technology

Sat, 04 Feb 2012 11:30:29 GMT

Call Centre Helper have voted us 2nd in the Call Centre Helper Top 10 Call Centre Technology listing

Did You Get a Golden Ticket...?

Sat, 04 Feb 2012 11:30:29 GMT

The annual CallScripter Awards was a roaring success

New Starters for Software Solutions Company

Sat, 04 Feb 2012 11:30:29 GMT

Increasing the CallScripter team with a new intake

End of The Road for 'Negative' Call Scripting Press?

Sat, 04 Feb 2012 11:30:29 GMT

Although scripting software is often at the receiving end of negative press comments (agents like robots, agents with no free will, the script builders hold all the control etc), maybe we are beginning to see the tide turning...

The Votes Are In! CallScripter Nominated for Regional Award

Sat, 04 Feb 2012 11:30:29 GMT

CallScripter are officially finalists within the East Anglian Business Awards 2009. We are delighted to have made the shortlist for the Innovation and Technology Category.

Results are announced Thursday 19th November!

CallScripter at The Call Centre Expo 2009

Sat, 04 Feb 2012 11:30:29 GMT

Previewing our new software, CallScripter will be on stand H21 from the 22nd and 23rd September

Call Centre Europe - Spotlight on CallScripter

Sat, 04 Feb 2012 11:30:29 GMT

This month CallScripter graced the front cover of Call Centre Europe magazine to highlight our predictive dialling solutions.

CallScripter - Leading The Way in Technological Advances

Sat, 04 Feb 2012 11:30:29 GMT

Always ahead of their competitors, CallScripter is thrilled to announce the launch of CallScripter 4,2. This latest scripting technology is designed to make agents more effective, ensure data quality and improve interaction with customers.

SUSA processes more interviews with CallScripter

Sat, 04 Feb 2012 11:30:29 GMT

CallScripter are delighted to announce that through their Dutch Partner, @Voicetec, the Student employment agency of the Netherlands, SUSA, has successfully implemented a CallScripter solution.

CallScripter is just the ticket for Merlin!

Sat, 04 Feb 2012 11:30:29 GMT

CallScripter are delighted to announce that they have recently completed Phase 1 of a Contact Centre Ticketing Solution for the world's second largest Global entertainments company, Merlin Entertainments Ltd.

CallScripter enjoys the icy chill ... belowzero, of course!

Sat, 04 Feb 2012 11:30:29 GMT

Ipswich based company, CallScripter, a subsidiary of IPPlus (UK) Limited, recently held their 2nd Annual Awards Ceremony at London’s belowzero restaurant + lounge and the ABSOLUT ICEBAR.

IP Plus ... so much more!

Sat, 04 Feb 2012 11:30:29 GMT

County Contact Centres PLC is delighted to announce they are re-branding as IPPlus PLC.

CallScripter can't predict the future, but it can predict the next call!

Sat, 04 Feb 2012 11:30:29 GMT

CallScripter announce the latest addition to their complete contact centre management suite – predictive dialling.

CallScripter joins in the battle against Data Theft

Sat, 04 Feb 2012 11:30:29 GMT

In response to the worrying rise in data theft, CallScripter announce that its complete contact centre software suite can aid in the battle against identity theft.

CallScripter announces new Call Recording Solution

Sat, 04 Feb 2012 11:30:29 GMT

CallScripter are delighted to announce the launch of the latest addition to their complete Contact Centre Software Suite – CallVault.

CallScripter announce Global expansion of SaaS

Sat, 04 Feb 2012 11:30:29 GMT

CallScripter announce that their innovative Hosted solution has now been rolled out to include Europe and Australia.