CallScripter News Releases

Smart Gov 2010

Fri, 30 Jul 2010 03:02:25 GMT

Smart Gov Live Show - ExCeL Centre - 15th and 16th June

Striking the Balance

Fri, 30 Jul 2010 03:02:25 GMT

How to manage your AHT without losing customers

How to Develop The Best Script for Your Call Centre

Fri, 30 Jul 2010 03:02:25 GMT

CallScripter's take on how to get the most of your call centre..

RISK!

Fri, 30 Jul 2010 03:02:25 GMT

The call centre industry has to make risk assessments, decisions and judgements, often with limited information. To help us, we all need sensible solutions...

Volcanic clouds, ash clouds, in the cloud

Fri, 30 Jul 2010 03:02:25 GMT

With plumes of volcanic ash rising over the UK (that no-one can actually see as of yet) and airports in crisis, the whole country is virtually landlocked. It’s at times like these that we wish we didn’t live on an island (or hadn&rsquo

Making a Little Go The CallScripter Way...

Fri, 30 Jul 2010 03:02:25 GMT

How can the public sector save time, money and staffing costs?

CallScripter may well have the answer...

Let it snow, let it snow, let it snow...

Fri, 30 Jul 2010 03:02:25 GMT

The UK is famed for many things; William Shakespeare, David Beckham and The Royal Family...however maybe our most infamous British characteristic is to be taken completely off guard by our unpredictable weather.
A little snow falls and the

End of the road for 'negative' call scripting press?

Fri, 30 Jul 2010 03:02:25 GMT

Although scripting software is often at the receiving end of negative press comments (agents like robots, agents with no free will, the script builders hold all the control etc), maybe we are beginning to see the tide turning...

The Votes Are In! CallScripter Nominated for Regional Award

Fri, 30 Jul 2010 03:02:25 GMT

CallScripter are officially finalists within the East Anglian Business Awards 2009. We are delighted to have made the shortlist for the Innovation and Technology Category.

Results are announced Thursday 19th November!

Call Centre Europe - Spotlight on CallScripter

Fri, 30 Jul 2010 03:02:25 GMT

This month CallScripter graced the front cover of Call Centre Europe magazine to highlight our predictive dialling solutions.

CallScripter - Leading the Way in Technological Advances

Fri, 30 Jul 2010 03:02:25 GMT

Always ahead of their competitors, CallScripter is thrilled to announce the launch of CallScripter 4,2. This latest scripting technology is designed to make agents more effective, ensure data quality and improve interaction with customers.

SUSA processes more interviews with CallScripter

Fri, 30 Jul 2010 03:02:25 GMT

CallScripter are delighted to announce that through their Dutch Partner, @Voicetec, the Student employment agency of the Netherlands, SUSA, has successfully implemented a CallScripter solution.

CallScripter is just the ticket for Merlin!

Fri, 30 Jul 2010 03:02:25 GMT

CallScripter are delighted to announce that they have recently completed Phase 1 of a Contact Centre Ticketing Solution for the world's second largest Global entertainments company, Merlin Entertainments Ltd.

CallScripter enjoys the icy chill ... belowzero, of course!

Fri, 30 Jul 2010 03:02:25 GMT

Ipswich based company, CallScripter, a subsidiary of IPPlus (UK) Limited, recently held their 2nd Annual Awards Ceremony at London’s belowzero restaurant + lounge and the ABSOLUT ICEBAR.

IPPlus Expands UK Coverage

Fri, 30 Jul 2010 03:02:25 GMT

IPPlus (UK) Limited is delighted to announce the expansion of its Corporate Sales team.

IP Plus ... so much more!

Fri, 30 Jul 2010 03:02:25 GMT

County Contact Centres PLC is delighted to announce they are re-branding as IPPlus PLC.

CallScripter can't predict the future, but it can predict the next call!

Fri, 30 Jul 2010 03:02:25 GMT

CallScripter announce the latest addition to their complete Contact Centre Management Suite – Predictive Dialling.

CallScripter Website Gets a Facelift ...

Fri, 30 Jul 2010 03:02:25 GMT

CallScripter launch their brand new websites – www.callscripter.com and www.callvault.co.uk

CallScripter joins in the battle against Data Theft

Fri, 30 Jul 2010 03:02:25 GMT

In response to the worrying rise in data theft, CallScripter announce that its complete Contact Centre software suite can aid in the battle against identity theft.

CallScripter announce Global expansion of SaaS

Fri, 30 Jul 2010 03:02:25 GMT

CallScripter announce that their innovative Hosted solution has now been rolled out to include Europe and Australia.

CallScripter announces new Call Recording Solution

Fri, 30 Jul 2010 03:02:25 GMT

CallScripter are delighted to announce the launch of the latest addition to their complete Contact Centre Software Suite – CallVault.

Make homeworking a reality with Callscripter

Fri, 30 Jul 2010 03:02:25 GMT

In today’s competitive Contact Centre industry, homeworking is a hotly debated concept. With CallScripter’s new Hosted solution, you can easily implement a homeworking strategy TODAY.

The Writing on the Call

Fri, 30 Jul 2010 03:02:25 GMT

Two of the UK’s leading contact centre software companies have joined forces to produce a more complete applications suite for the channel.

CallScripter Hosted Available Now

Fri, 30 Jul 2010 03:02:25 GMT

United Kingdom - October 1, 2007 - County Contact Centres today announced the availability of a fully hosted SaaS platform for their CallScripter application.