Certifications

CallScripter is a division of IPPlus Plc. At IPPlus Plc we use internationally recognised accreditation/certifications systems as the backbone of our operations. We continually invest in our people, our systems, data security and environmental programmes to achieve our goals in a sustainable way and to add value to our clients.

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IPPlus Plc has been AIM listed since September 2000. AIM is the most successful growth market in the world. Since its launch in 1995, over 3,600 companies from across the globe have chosen to join AIM. Powering the companies of tomorrow, AIM helps growing companies raise the capital they need for expansion. To learn more, visit the London Stock Exchange website.

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Formed in 1991 Investors in People was established by the UK Government to help organisations get the best from their people. The management framework remains focussed on achieving high performance through people. This prestigious accreditation has worldwide renown as a mark of excellence.   By championing best practice in people management and promoting individual progression where ever possible, IPPlus has optimised their performance.

The dedication to their people is reflected in the IPPlus Plc approach:

Recruiting and retaining high calibre staff to achieve the company’s objectives and giving young innovative employees direct access to directors and managers who actually realise they are in the technology revolution and must move forward embracing the developments be they hardware software mobile devices or the latest channel mediums.

Find out more about Investors in People.

ISO9001

Our quality management system conforms to ISO9001:2008 and is accredited by QMS International plc. This system is fundamental to our core purpose and is supported by documented policy, processes and procedures for all staff to access and use. All staff are trained by our full time internal training team with regular updates, quizzes and key indicator reporting.

ISO27001

Information is a very valuable asset that if mismanaged can have serious, negative impacts on both day to day business and reputations. When properly managed it allows you to have complete confidence in our data management and that all relevant legislation and best practice is covered. IPPlus has attained the ISO27001:2013 Information Security Management Accreditation and adopted best practices to make sure your data and information will remain secure and compliant with relevant regulations.

ISO14001

IPPlus puts environmental management at the heart of our operations to achieve sustainable success for us and our clients.  We have achieved the world standard in environmental accreditation ISO14001; this international standard helps us reduce our environmental impact as well as grow a sustainable business.

ISO22301

Our business management continuity system protects our business, reduces the likelihood of, and ensures that it recovers from disruptive incidents.