Another Busy Call Centre Expo for CallScripter

CallScripter, a market leader in agent guidance and call scripting technology showcased its cutting-edge agent scripting technology at the Call Centre and Customer Management Expo on the 2nd and 3rd October. As per previous years, the exhibition was once again packed with the latest contact centre management trends and insights, innovative developments in technology and networking opportunities.

Galina Solopova, Marketing Communications Manager at CallScripter, says, “An excellent event as always. The show was well managed and organised allowing us to showcase our contact centre scripting application to current customers and build new customer relationships. We were pleasantly surprised by the quality of the attendees and discussions that we had during the demo sessions. ”

Additional resources
http://www.callcentre.co.uk

About CallScripter
CallScripter is the market leading contact centre scripting software solution internationally, designed to maximise contact centre productivity while improving agent and business efficiency. With over a decade of experience, CallScripter is dedicated to providing unrivalled best of breed solutions to modern contact centres around the globe.

CallScripter is a division of IPPlus plc, the AIM listed business services organisation, whose interests include software and outsourced contact centres. The CallScripter headquarters are based in Ipswich, the UK with regional partners worldwide.

For more information visit www.callscripter.com