CallScripter at Avaya Predictive Dialer Users Group

CallScripter, a market-leading contact centre scripting software solutions provider, has today announced its participation at the Avaya Predictive Dialer Users Group annual conference which is taking place on the 16th, 17th and 18th of September in the fabulous city of Las Vegas, United States.

Kevin Ellis, Sales Director at CallScripter, says, “We are excited to go over to the United States and to meet with the User Group next month; this is an important event for us to learn, network and join the current industry conversations and debates. See you in Vegas!”

Highlights

  • Showcasing the latest version of CallScriper Agent Scripting application
  • CallScripter will be giving a presentation on regulatory challenges in the contact centre industry:
    –  Learn more about how to empower agents to build personalised and process-compliant customer conversations
    –  Find out how to ensure all calls are answered and executed accurately and compliantly   

About CallScripter
CallScripter is the market leading contact centre scripting software solution internationally, designed to maximise contact centre productivity while improving agent and business efficiency. With over a decade of experience, CallScripter is dedicated to providing unrivalled best of breed solutions to modern contact centres around the globe.

CallScripter is a division of IPPlus plc, the AIM listed business services organisation, whose interests include software and outsourced contact centres. The CallScripter headquarters are based in Ipswich, the UK with regional partners worldwide.

For more information visit www.callscripter.com

About Avaya Predictive Dialer Users Group
For 22 years the Avaya PDS, POM user group has been operating independently, providing education to call centre managers and executives.

For more information visit www.avayapdsusergroup.com