CallScripter Launch Online Training System

CallScripter is delighted to announce the release of our new Learning Management System (LMS). The LMS platform provides anytime product training for the key areas of the CallScripter application, broken down into the following modules:

  • Getting Started
  • Script Building Training
  • Data Extracts
  • Agent Desktop
  • Campaign Management
  • System Administration

It is a proven fact that adult concentration span is around 10 minutes, and this is rapidly reducing! Bearing this in mind, we have limited most of our training videos to 5 minutes or under. Alongside the video tutorials, there are exercises to give users a chance to practice their new skills. At the end of each module, the user is invited to take part in a quiz; this is a great tool for highlighting knowledge gaps and identifying areas that the learner may like to revisit. In addition to this, support from a CallScripter trainer and progress tracking reports are available on request should you need them.

Using the LMS system rather than traditional training methods holds many benefits. The LMS allows users to learn what they want when they want. With the easily navigable layout, users can move quickly between modules to complete the relevant areas as they need them.

Learners are free to revisit modules and videos as many times as they wish until they are confident with the course material.

Managers can ensure that their team has the skills and training they need at any time. No need to marry up diaries, no travel times and no accommodation expenditures!

The LMS system is easy to schedule around your day to day operations and is ideal for both new and existing customers.

Access is priced at £200 per user, but a special introductory price of £150 per user is offered for anyone who signs up in June 2015.

Want to find out more?  Grab a coffee and join us for a short 15-minute webinar on either Tuesday 11 June or Thursday 16 June at 2.30pm or email us on training@callscripter.com if you have any questions.