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Hilary Sullivan

March 19th, 2015

Hilary boasts a varied career in design before joining CallScripter in 2006 as Graphical User Interface Designer. In this role Hilary demonstrated her creative and technical capabilities in the design of the CallScripter application as well as the branding of corporate literature and websites.

Hilary currently works alongside the development team, product testing for usability and assisting the marketing team with graphic design projects. Outside of work, Hilary spends the majority of her time with her little monsters sons.

 


Michael Ward

March 19th, 2015

Michael has over 10 years’ experience in software support at all levels from direct helpdesk to administration. As a CallScripter product tester, Michael is focused on the development of our new and existing software solutions. Michael is dedicated to finding ways to deliver quality software and is a dynamic problem solver.

 


Karl Margerum

March 19th, 2015

Karl joined CallScripter with a wealth of development knowledge back in 2005. His role as Integrations Developer involves the comprehensive .net integration of CallScripter with remote EasyCall (DXI) hosted dialer platform, additional .net integration of CallScripter with numerous premise based telephony hardware and CRM style applications and remote webService based utilities and the maintenance and development of CallScripter’s web based contact centre solution. Out of work, Karl enjoys whipping up a storm in the kitchen, seeking out music new and old and is an active swimmer and biker.


Chris Brown

March 19th, 2015

Chris is responsible for the continual improvement of usability of the CallScripter application. Most recently Chris’ graphical and server-side restructuring of the software has given birth to the new Synergy application. Chris’ professional experience is primarily with a variety Microsoft languages, whilst his freelance experience has generally been with PHP and other open source languages. When he’s not at work most of his time is spent with his wife and daughter as well as a bit of gardening and amateur beer/wine brewing.

 


Andy Hemingway

March 19th, 2015

After graduating from Suffolk University with a BSc honours degree in Software Engineering, Andrew joined the call centre division of IPPlus as a script builder. This role evolved to encompass the complex manipulation of applications to meet customer demands. This led to Andy’s move to CallScripter to work specifically with the software solution. Andy has worked in different areas of the business, giving him a profound knowledge of the product. He now oversees the Development Team.