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Wil Sokanovic

July 22nd, 2015

Wil Sokanovic started his IPPlus career over a decade ago as an agent in our very own call centre, Ansaback. Over the ensuing years, Wil has demonstrated a commendable work ethic and dedicated enthusiasm. This has been duly recognised by the company and enabled Wil to work his way from agent through the ranks to service delivery manager. With Wil’s vast experience of the contact centre world and extensive knowledge of CallScripter’s scripting application, he was the perfect candidate to join our Sales team. Wil takes great pride in representing the brand and driving the business forward.


Mitchell Liburd

March 19th, 2015

After studying Computer Science and Digital Multimedia at Roehampton University, Mitchell joined IPPlus as a telecoms agent in our outsourcing contact centre, Ansaback. After just a few months, Mitchell’s capabilities were recognised by the management team and he was brought into CallScripter’s Professional Services team. Mitchell has also been involved with the training and implementation process where his demonstrable interpersonal skills and delivery expertise has resulted in a number of successful international training projects. In his current role as Digital Marketing Analyst, Mitchell is responsible for all of CallScripter’s digital presences and is using his technical skills to drive this side of the business forward.


Elizabeth Brabner

March 19th, 2015

Having worked in a variety of retail, customer service, FMCG and agency marketing roles, software development was a new industry for Elizabeth who joined CallScripter in 2014 after completing a degree in Business Management with a focus on Marketing. Elizabeth used her fresh perception of the business to implement a new approach to the marketing of CallScripter, resulting in a full rebrand and strategy shake up. Specializing in communications with emphasis on partner relations, Elizabeth is using her engagement abilities and knowledge of emerging marketing tools to raise the profile of CallScripter and its affiliates.


Kevin Ellis

March 19th, 2015

After 5 years as a professional footballer with Ipswich Town Football Club, Kevin joined IPPlus as a Sales Manager. Kevin’s strong communication skills and hunger for success elevated him through the ranks to his current role as Commercial Director of CallScripter, responsible for the overall sales performance of CallScripter and forming the strategy for the business as a whole. Kevin’s understanding of CallScripter, its customers and its place within the market is second to none. As divisional leader, he strives to achieve his personal best and encourages the team to do the same. Kevin has also recently been appointed to the Board of Directors. In his spare time (when he gets any) Kevin is a keen swimmer and dedicated father of 3.