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Posts Tagged ‘agent desktop’

A More Efficient Agent Desktop

January 2nd, 2015

CallScripter knows that the key to excellent customer service lies within the competencies of the contact centre agent taking their call; this is why we invest so much time into ensuring advisors that use our application have the best support possible.

For us, this means simplifying the process and specifically engineering the program to support and empower cross-channel customer conversations, either on a premise-based or SaaS configuration.

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