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Posts Tagged ‘conference’

CallScripter Attends Interactions APAC 2016

August 2nd, 2016

CallScripter is delighted to announce that they are once again heading down under for Interactive Intelligence’s Interactions APAC conference.

This year’s conference agenda focusses on digital disruption, an area that CallScripter is continually monitoring as they develop the application. Having an in-house contact centre affords Development Director, Andy Hemingway, unparalleled insight into how digital contact centres need to position themselves in this ever changing climate. “How organisations manage their customer interactions is changing with emerging new engagement platforms. What stays the same is the high level of service expected from customers. By constantly analysing the CallScripter application and keeping up to date with disruptive technologies, we can meet both of these demands.”

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CallScripter to attend INTERACTIONS 2016

May 6th, 2016

We are delighted to announce that we will be attending the annual Interactive Intelligence partner conference at their headquarters in Indianapolis.

In one month today, our Commercial Director Kevin Ellis and Sales Executive, Wil Sokanovic will be opening the CallScripter booth ready to greet the attendees of INTERACTIONS 2016. Being a long time participant of the partner conference we are excited to see what the new format will bring.

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CallScripter Attends Avaya PDSUG in Orlando, FL

August 12th, 2015

CallScripter is delighted to announce that they are once again attending the Predictive Dialer System User Group (PDSUG) conference in the United States. This conference has been held in Las Vegas for the last few years so we are looking forward to a change of location. The event, being held this year at the Holiday Inn across from Universal Studios, Orlando, brings together a mix of Avaya users. As an exhibitor, CallScripter benefit from being able to partake in the educational seminars and workshops, while also showcasing our scripting application and its integration with the Avaya product suite through demonstrations.

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Interactions 2015

June 16th, 2015

This month, CallScripter’s Strategic Alliance Partner, Interactive Intelligence, once again hosted their main event at the JW Marriott hotel and conference centre in the heart of Indianapolis, Indiana. The four-day event offers partners, customers and employees of Interactive Intelligence a platform where they can interact through exhibitions, seminars, meetings and social activities. Kevin Ellis, Commercial Director, Ken Tracy, Strategic Alliance Director and Elizabeth Millea, Marketing Executive represented CallScripter.

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UK & Ireland Avaya Dialler User Group 2015

May 19th, 2015

CallScripter’s Roy Holmes attended this year’s UK & Ireland – Avaya Dialler User Group which was held at the excellent central location of Crewe Hall in Cheshire.

The User Group Conference is the only forum in the UK focused entirely on Avaya’s Proactive Customer contact portfolio, where attendees can increase their knowledge and learn about new practices. Presentations were held over two days to present the latest thoughts and product roadmaps covering outbound dialling, along with a session from two OFCOM representatives who attended the group for the first time.  The forum also provided our Senior Sales Executive, Roy Holmes, with a great opportunity meet new contacts and share knowledge about CallScripter.

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