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Posts Tagged ‘employee’

Focus on…Mitchell Majed-Liburd

February 3rd, 2017

Name: Mitchell Elliott Majed-Liburd

Aka: Mitch

Job title: Digital Marketing Analyst

Time in the company: 4.5 years

Where did you start: Call centre agent

Route of progression: Call centre agent @ Ansaback > Telecoms agent @ Ansaback > Professional Service consultant @ CallScripter > Digital Marketing Analyst @ CallScripter and Ansaback

What does your job entail day to day: Website Design & Upkeep, implementing SEO Strategy across websites, managing Google AdWords, creating Graphics for websites & social, tracking website analytics and website lead generation, research to boost company’s reach.

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Focus on…Mike Hollett

December 9th, 2016

Name? Michael Hollett

Job title? Professional Services Manager

Time in the company? 1131 working days

Where did you start? Support Analyst

 I joined CallScripter as an experienced IT support technician with project experience from working in a council IT department and a small IT services company. I started in the support department helping customers use their CallScripter application and maintain their systems.

My role initially evolved into managing CallScripter’s direct IT premise and cloud infrastructure (internal and hosted customer systems). With this expanded experience and in-depth handling of customer installation delivery my role formally changed to Platform Delivery Specialist. This involved far greater control and direction over all implementation and widespread project involvement.

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