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The History and Development of CallScripter

April 30th, 2015

CallScripter has been a leading contact centre software developer for over a decade, and we have grown considerably as part of the IPPLUS group. But where did it all begin? Here is a quick history of how CallScripter went from IPPlus’s ‘experiment’ to a successful global organisation.

In the beginning

…there was Ansaback. Established in 1998 as an outsourcing contact centre, part of IPPlus PLC (then known as County Contact Centres PLC). Over the last 15 years, this small contact centre has evolved into a highly regarded contact solutions service with a commendable client list.

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