shopify visitor statistics

Posts Tagged ‘interactions’

Synergy to attend CX17

April 20th, 2017

We are excited to announce that we will be attending CX17 in Indianapolis from May 22-25, as Synergy.

As CallScripter, we have attended Interactive Intelligence’s annual partner event, Interactions, for over 10 years. Now that Genesys has acquired Interactive Intelligence, the conference has grown to encompass existing customer and partners from both organisations. For us, this is the perfect opportunity to showcase the new age of CallScripter; Synergy.

Read the rest of this entry »

CallScripter Attends Interactions APAC 2016

August 2nd, 2016

CallScripter is delighted to announce that they are once again heading down under for Interactive Intelligence’s Interactions APAC conference.

This year’s conference agenda focusses on digital disruption, an area that CallScripter is continually monitoring as they develop the application. Having an in-house contact centre affords Development Director, Andy Hemingway, unparalleled insight into how digital contact centres need to position themselves in this ever changing climate. “How organisations manage their customer interactions is changing with emerging new engagement platforms. What stays the same is the high level of service expected from customers. By constantly analysing the CallScripter application and keeping up to date with disruptive technologies, we can meet both of these demands.”

Read the rest of this entry »

CallScripter to attend INTERACTIONS 2016

May 6th, 2016

We are delighted to announce that we will be attending the annual Interactive Intelligence partner conference at their headquarters in Indianapolis.

In one month today, our Commercial Director Kevin Ellis and Sales Executive, Wil Sokanovic will be opening the CallScripter booth ready to greet the attendees of INTERACTIONS 2016. Being a long time participant of the partner conference we are excited to see what the new format will bring.

Read the rest of this entry »

Interactions 2015

June 16th, 2015

This month, CallScripter’s Strategic Alliance Partner, Interactive Intelligence, once again hosted their main event at the JW Marriott hotel and conference centre in the heart of Indianapolis, Indiana. The four-day event offers partners, customers and employees of Interactive Intelligence a platform where they can interact through exhibitions, seminars, meetings and social activities. Kevin Ellis, Commercial Director, Ken Tracy, Strategic Alliance Director and Elizabeth Millea, Marketing Executive represented CallScripter.

Read the rest of this entry »

Interactions 2014

June 30th, 2014

So Interactions is over for another year, and what a spectacular event it was! One of our personal highlights was the inspirational talk given by Aron Ralston. The message that we took away from Aron’s session was of the importance of the relationships that we cultivate in life, whether that be in our personal lives or business.

CallScripter experienced considerable interest during the event, with high traffic and an excellent attendance for Kevin Ellis’s presentation on ‘How to Improve Contact Center Efficiencies by 520%’.

Scripting was referenced in all the roadmap keynotes by Interactive Intelligence, and we are very pleased to be their Innovator Alliance Partner providing a fully integrated ICELib scripting solution for CIC and Dialer.

Read the rest of this entry »