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Posts Tagged ‘Interactive Intelligence’

Synergy Debuts at CX17 Customer Experience Event

May 11th, 2017

Workflow engine provider demoes integration with the Genesys Customer Experience Platform

IPSWICH, UK– May 9, 2017 – Synergy, part of the Yonder Digital Group, will demonstrate its scripting and process optimisation solutions at CX17, the industry’s premier customer experience event. Taking place May 22-25 in Indianapolis and June 7-9 in Brussels, CX17 is organized by Genesys, the global leader in omnichannel customer experience and contact center solutions. CX17 combines the best of G-Force and Interactions in its debut year since Genesys completed its late 2016 acquisition of Interactive Intelligence.

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Synergy to attend CX17

April 20th, 2017

We are excited to announce that we will be attending CX17 in Indianapolis from May 22-25, as Synergy.

As CallScripter, we have attended Interactive Intelligence’s annual partner event, Interactions, for over 10 years. Now that Genesys has acquired Interactive Intelligence, the conference has grown to encompass existing customer and partners from both organisations. For us, this is the perfect opportunity to showcase the new age of CallScripter; Synergy.

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CallScripter Attends Interactions APAC 2016

August 2nd, 2016

CallScripter is delighted to announce that they are once again heading down under for Interactive Intelligence’s Interactions APAC conference.

This year’s conference agenda focusses on digital disruption, an area that CallScripter is continually monitoring as they develop the application. Having an in-house contact centre affords Development Director, Andy Hemingway, unparalleled insight into how digital contact centres need to position themselves in this ever changing climate. “How organisations manage their customer interactions is changing with emerging new engagement platforms. What stays the same is the high level of service expected from customers. By constantly analysing the CallScripter application and keeping up to date with disruptive technologies, we can meet both of these demands.”

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CallScripter to attend INTERACTIONS 2016

May 6th, 2016

We are delighted to announce that we will be attending the annual Interactive Intelligence partner conference at their headquarters in Indianapolis.

In one month today, our Commercial Director Kevin Ellis and Sales Executive, Wil Sokanovic will be opening the CallScripter booth ready to greet the attendees of INTERACTIONS 2016. Being a long time participant of the partner conference we are excited to see what the new format will bring.

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Interactions 2015

June 16th, 2015

This month, CallScripter’s Strategic Alliance Partner, Interactive Intelligence, once again hosted their main event at the JW Marriott hotel and conference centre in the heart of Indianapolis, Indiana. The four-day event offers partners, customers and employees of Interactive Intelligence a platform where they can interact through exhibitions, seminars, meetings and social activities. Kevin Ellis, Commercial Director, Ken Tracy, Strategic Alliance Director and Elizabeth Millea, Marketing Executive represented CallScripter.

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