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AnswerNet Case Study

July 28th, 2015

AnswerNet provides customisable inbound, outbound and E-bound call centre and outsourcing services for over 35,000 clients throughout North America. Their need was for a cost effective, and robust technology solution that could be seamlessly implemented. CallScripter delivered a premise-based solution in 2010 to meet this demand.

Key highlights of the case study:

  • Easy customisation
  • Flexible training methods
  • Continued support utilised
  • Reduced scripting time
  • Improved reporting
  • Increased customer satisfaction

Click on the link bellow to take a look at our Case Study.

AnswerNet Case Study