Aquarius Contact Centres Case Study

Aquarius Contact Centres (UK) Limited is a supplier of outsourced contact centre services in the UK. They specialise in providing bespoke call handling solutions for their client’s inbound and outbound needs.

CallScripter and IP3 Telecom, joint subsidiaries of IPPlus (UK) Ltd, have worked together to supply a fully integrated ‘one-stop-shop’ for Aquarius, to meet their business needs.

Key highlights of this cases study:

  • Delivering a scalable system
  • Enabling access to a diverse workforce
  • Small capital expenditure
  • Flexibility

Read on to discover how CallScripter dramatically increased the operations of this contact centre operation.

Aquarius case study