CallScripter has enjoyed a working relationship with Genesys covering many years. We are now officially a Technology Partner, and our solution is available on the Genesys AppFoundry, a portal for Genesys customers to discover, research and connect with a broad range of customer experience applications, integrations, and services that address their unique client needs, giving CallScripter amplified exposure.
Being a Technology Partner with Genesys allows CallScripter to access the necessary Software Development Kits and APIs to create an accurate integration, making CallScripter the scripting solution of choice for contact centres using Genesys as their telephony provider.
This partnership also provides CallScripter with invaluable support during the sales process, ensuring that the customer is getting the solution that they need.
Fully Integrated and available with
Genesys Interaction Workspace 8.1 (IWS)
Genesys Interaction Workspace 8.5 (WDE)
Genesys AppFoundry
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