Boosting Customer Interactions with Smart Agent Scripting
CallScripter is the global software leader in dramatically increasing contact centre business performance by ensuring agents provide a consistent customer experience and service at all times.
Delivering the most advanced and telephony platform independent agent scripting application worldwide, CallScripter enables the small or large enterprise to streamline contact centre operations, reduce cost, adhere to compliance regulations and improve efficiency for a holistic customer journey across all touch points.
Having developed the software as a result of a need from within our own in-house contact centre, we are in a unique position to offer unparalleled call scripting technology alongside expert knowledge.
Supporting and empowering cross-channel customer conversations in real-time, CallScripter has the flexibility to be either on-premise or hosted solution.