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CallScripter Attends Interactions APAC 2016

August 2nd, 2016

CallScripter is delighted to announce that they are once again heading down under for Interactive Intelligence’s Interactions APAC conference.

This year’s conference agenda focusses on digital disruption, an area that CallScripter is continually monitoring as they develop the application. Having an in-house contact centre affords Development Director, Andy Hemingway, unparalleled insight into how digital contact centres need to position themselves in this ever changing climate. “How organisations manage their customer interactions is changing with emerging new engagement platforms. What stays the same is the high level of service expected from customers. By constantly analysing the CallScripter application and keeping up to date with disruptive technologies, we can meet both of these demands.”

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