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Posts Tagged ‘development’

Business Process in the Contact Centre

July 9th, 2015

All organisations rely on a level of business process to operate efficiently. These methods help us to achieve our business objectives which are crucial to the success and development of our organisations. The customer-facing nature of contact centres requires a high need for well-defined business processes. This fact sheet illustrates how CallScripter will enable you to achieve the most fundamental contact centre objectives.

Business Process Fact Sheet

 


CallScripter Brochure

June 22nd, 2015

CallScripter has been revolutionising customer communications within the contact centre for over ten years. We pride ourselves on being experts in the customer contact industry and pioneers in the development of superior software. Our brochure gives a quick introduction into how implementing our Agent Scripting Solution will transform your contact centre performance.

CallScripter Brochure