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Posts Tagged ‘staff’

Focus on…Mike Hollett

December 9th, 2016

Name? Michael Hollett

Job title? Professional Services Manager

Time in the company? 1131 working days

Where did you start? Support Analyst

 I joined CallScripter as an experienced IT support technician with project experience from working in a council IT department and a small IT services company. I started in the support department helping customers use their CallScripter application and maintain their systems.

My role initially evolved into managing CallScripter’s direct IT premise and cloud infrastructure (internal and hosted customer systems). With this expanded experience and in-depth handling of customer installation delivery my role formally changed to Platform Delivery Specialist. This involved far greater control and direction over all implementation and widespread project involvement.

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Focus On…Rachael Drouet

September 9th, 2016

Name:                  Rachael Drouet

Aka:                       Knees

Job title:               Training and Education Manager

Time in the company:    7 years (time for an itch…)

My day to day activities are to write and deliver training, answer customer queries, either about the product or training itself, through to documenting new features, hosting webinars and generally being passionate about CallScripter! My favourite part of the job is having the flexibility

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Focus On…Chris Brown

August 8th, 2016

Name: Chris Brown

Aka: CSS Brown, SDB (Senior Developer Brown)

Job Title: Senior Developer – UI Specialist

In the beginning: I was born at a very young age in Aylesbury, Bucks, went to University in Norwich and got my first post-University job there as a Reporting Software Development Engineer before joining CallScripter as a Developer. Working solely within the development team for four years, I have progressed from

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